CONTACT

If you have a question or problem, please select the subject of your message to receive a rapid response.


What is the subject of your message?

I wish to place an order
1. I cannot find an article or a size on the website...
2. What delivery methods are available and how much do they cost?
3. What payment methods do you accept?
4. Can I order in Footcenter stores?
5. I would like to use a credit note...

I have some questions about my current order
6. When will my order arrive?
7. What is the status of my order?
8. I want to alter my order (size, add an article, change the printing, etc.)...
9. I wish to cancel an undelivered order...
10. The status of my order has been 'dispatched' for 5 days but it has still not arrived...

I have a technical problem with the site
11. My Colissimo tracking number does not work or states that my parcel does not exist...

I have just received my order, but I have a problem
12. I received my order less than seven days ago and I would like to cancel a part of it or all of it...
13. I have received the wrong product...
14. The parcel is damaged or the contents are damaged...
15. A product is missing from my order...

I have sent a product back to the After Sales Service
16. I would like to know what the status of my After Sales Service returned goods file is...

Adresse du service après vente :
FC c/o CAR - BP 631 - 06517 CARROS CEDEX 1

Other
17. We would like to form a partnership with your company...
18. We would like to market a product on your website...
19. We would like to place a BtoB order...



If you didn't find an answer to your question, you can contact us by phone, fax, email or post :

By telephone By fax By e-mail By post
Indigo number 02 32 29 18 61 By e-mail Footcenter - BP 222
27933 GRAVIGNY CEDEX

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